OVERLOOKED

Recalls › Household & products

Branch Recalls Ergonomic Chairs Due to Fall Hazard

Recall date · Source: U.S. Consumer Product Safety Commission

What to do

Consumers should stop using the recalled chairs immediately and contact Branch for a free repair kit consisting of a replacement backrest, installation instructions, three bolts and an Allen key. Consumers will be provided with instructions on how to determine if their backrests are included in the recall and will be asked to submit photos of the manufacture label and removed backrest to obtain a repair kit. Branch is contacting all known purchasers directly.

Recalled product photo from CPSC
Photo: CPSC (U.S. government work)
Company
Bureau Office, Inc. dba Branch, of New York, New York
Reason
The backrests of the chairs can detach, posing a fall hazard to consumers.
Incidents / injuries
Branch Furniture has received 11 reports of backrests detaching from the chairs. No injuries have been reported.
Who’s affected
About About 16,000 (In addition, about 180 were sold in Canada) units. Sold At: Online at BranchFurniture.com, Amazon.com, WestElm.com, ContainerStore.com, OfficeDepot.com and other websites from approximately December 2025 through July 2026 for between $320 and $350.
Where
Nationwide
Remedy contact
Branch by email at customersupport@branchfurniture.com or online at http://www.branchfurniture.com/recall or https://www.branchfurniture.com and click on “Recall Information” in the Support section at the top of the page for more information.
Official notice
cpsc.gov/Recalls/2026/Branch-Recalls-Ergonomic-Chairs-Due-to-Fall-Haza…

From the official notice

This recall involves height-adjustable ergonomic chairs and only applies to chairs with backrest anchors that were incorrectly installed at the time of manufacture. The recalled chairs were manufactured between September 10, 2025 and April 22, 2026. The dates of manufacture can be found on the label located underneath the chair’s seat cushion. The following SKUs are included in the recall and are located on the side of the product packaging:

Products

  1. Ergonomic Chairs

    Quantity: About 16,000 (In addition, about 180 were sold in Canada)Chairs, Not Specified

Update history

  1. First listed on OVERLOOKED from the official record.

When the agency expands or changes this recall, we update this page and log the change here.

Proof: raw official record (JSON) · fetched from CPSC API

More Household & products recalls