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Volvo Bus Corporation: Incorrect Emergency Exit Identification Label/FMVSS 217

Recall date · Source: U.S. National Highway Traffic Safety Administration

What to do

Prevost will replace the emergency exit identification labels, free of charge.

Company
Volvo Bus Corporation
Reason
Volvo Bus Corporation (Volvo Bus) is recalling certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Hazard
The missing information may prevent or delay the use of the emergency exit, increasing the risk of injury.
Who’s affected
1,236 potentially affected
Where
Nationwide
Remedy
Prevost will replace the emergency exit identification labels, free of charge. Owner notification letters are expected to be mailed November 3, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-84. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2026.
Remedy contact
Owners may contact Prevost's customer service at 1-866-870-2046.
Official notice
www.nhtsa.gov/recalls?nhtsaId=26V600000…

Products

  1. Recalled: certain 2009-2025 Volvo 9700 buses. The emergency exit label on the entrance door is missing the exit operating instructions. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

    Vehicle · EQUIPMENT

Update history

  1. First listed on OVERLOOKED from the official record.

When the agency expands or changes this recall, we update this page and log the change here.

Proof: raw official record (JSON) · fetched from NHTSA API

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